Legal

Policies

Last updated: 2025. All prices are in Australian Dollars (AUD).

Shipping Returns Refunds Privacy Terms

Shipping Policy

LEEBAAZ currently ships across Australia.

Orders are processed within 1–3 business days of confirmation.

Delivery Times

Australia: 3–7 business days

Tracking

Tracking information will be provided via email once your order has been dispatched. Please allow up to 24 hours for tracking updates to appear after your order ships.

Delays

LEEBAAZ is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control. Customers will be notified as soon as possible if a delay occurs.

Returns & Exchanges

We want you to love your LEEBAAZ pieces. Items may be returned or exchanged within 7 days of delivery.

Eligibility Requirements

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect, in which case LEEBAAZ will cover the return shipping.

How to Initiate a Return

To begin a return or exchange, contact us via our contact page or on Instagram @leebaaz.clo within 7 days of receiving your order.

Refund Policy

Refund requests must be made within 7 days of delivery.

To Qualify for a Refund

Refund Process

Refunds are processed after inspection of the returned item. Once approved, refunds are issued to the original payment method.

Timelines

Refund processing may take 5–10 business days depending on your payment provider after the return has been inspected and approved.

Non-Refundable

Original shipping charges are non-refundable. LEEBAAZ reserves the right to reject refunds that do not meet the above requirements.

Privacy Policy

LEEBAAZ is committed to protecting your personal information.

Information We Collect

We collect customer information solely for the purposes of order processing, customer support, and website improvement.

How We Use Your Information

Third Parties

LEEBAAZ does not sell, trade, or transfer your personal information to third parties. Your data is only shared with trusted partners directly involved in order fulfilment (such as shipping carriers) and only to the extent necessary.

Data Security

We implement appropriate security measures to protect your personal information. Our website uses HTTPS encryption to protect data in transit.

Terms & Conditions

By accessing and using the LEEBAAZ website, you agree to comply with these terms and conditions.

General

Intellectual Property

Unauthorised reproduction of LEEBAAZ branding, images, or content is strictly prohibited. All LEEBAAZ branding, product photography, graphics, and written content are the intellectual property of LEEBAAZ.

Liability

LEEBAAZ is not responsible for delays caused by shipping carriers, customs, weather events, or circumstances beyond our control.

Customer Responsibility

Customers are responsible for providing accurate shipping information. LEEBAAZ is not liable for orders that are undeliverable due to incorrect address details provided at checkout.

Governing Law

These terms are governed by the laws of Australia. By using this website, you submit to the jurisdiction of Australian courts.

Questions about our policies? Contact us or reach out on Instagram @leebaaz.clo.